huberret Posted September 19, 2022 Posted September 19, 2022 Can please someone install Hestia on my VPS? I do not seem to have a root password to install it myself...
OnEnemy Posted September 19, 2022 Posted September 19, 2022 This support request is being escalated to our root admins.
huberret Posted September 19, 2022 Author Posted September 19, 2022 By the way, I never received a VPS setup completed email. This may have to do with your gmail issue? I now added a spam filter to my gmail. Hopefully this works for future emails...
Krydos Posted September 21, 2022 Posted September 21, 2022 On 9/19/2022 at 3:00 PM, huberret said: I do not seem to have a root password to install it myself... You choose the root password for your VPS when you signup. You log in with the username huberret that you picked and then you can run sudo su to switch to root using that same password. You can change it since you have root access, but by default Ubuntu doesn't allow direct logins to root to increase security. On 9/19/2022 at 3:39 PM, huberret said: By the way, I never received a VPS setup completed email. This may have to do with your gmail issue? Yes, most likely Gmail deleted our email instead of delivering it to you. I can add a non-gmail address to your account if you want so you'll receive future emails.
Krydos Posted September 21, 2022 Posted September 21, 2022 I installed Hestia for you, and emailed you the credentials to login with. Let me know if you didn't get that email either and I can DM you on this forum or something.
huberret Posted September 23, 2022 Author Posted September 23, 2022 Can you please DM me so I can send you my secondary email? I can ssh into my server but on sudo the same password is not accepted...
Krydos Posted September 23, 2022 Posted September 23, 2022 12 hours ago, huberret said: Can you please DM me so I can send you my secondary email? DM sent. 12 hours ago, huberret said: I can ssh into my server but on sudo the same password is not accepted... Are you running sudo su or just sudo?
Krydos Posted September 26, 2022 Posted September 26, 2022 Your VPS account has been updated to have the contact email address you DM'd me in addition to your Gmail. When there is a need to contact you we will send an email to both addresses. 1 hour ago, huberret said: Neither one does work. It's very odd to me that sudo su would work for hundreds of other VPS that we've created using the exact same process for years, and then suddenly doesn't work for you. I guess anything is possible though. I'll take a look.
Krydos Posted September 26, 2022 Posted September 26, 2022 I reset your password thinking maybe your user was created without wheel privileges, and then tried logging in. login as: huberret huberret@65.19.191.157's password: Last login: Mon Sep 26 07:57:10 2022 from <removed> To run a command as administrator (user "root"), use "sudo <command>". See "man sudo_root" for details. huberret@vps74:~$ sudo su [sudo] password for huberret: root@vps74:/home/huberret# whoami root root@vps74:/home/huberret# The sudo su command works for me. I set your password back to what it was. Maybe try using the passwd command to change the huberret user's password and see if you can do sudo su after that.
huberret Posted September 26, 2022 Author Posted September 26, 2022 Ok, found the issue. My password is containing numbers. I entered them from the numbers keypad. Seems to work to log in but not in the shell itself although num lock is active. Using the numbers above the normal keypad worked now. 😉
Krydos Posted September 27, 2022 Posted September 27, 2022 Ahhh, that's interesting. I've never heard that one before. Glad you got it working.
Recommended Posts