_andrewsl Posted September 14, 2022 Posted September 14, 2022 I'm trying to connect via sftp 65.19.143.6:1342, haven't logged in for a long time and forgot my password. please send to my mail, account username: andrewsl !!! THX !!! Quote
Krydos Posted September 14, 2022 Posted September 14, 2022 You can submit a new password at https://heliohost.org/password/ Once you submit the password let us know, and we can apply it to your account. It is not possible to automatically update the password since cPanel stopped working, but we can manually copy the password hash over. Quote
Krydos Posted September 14, 2022 Posted September 14, 2022 Alright, your password has been changed. Can you login to SFTP now? Quote
_andrewsl Posted September 15, 2022 Author Posted September 15, 2022 thx. SFTP = OK ! i need a help, can you give me access to postgresql server tommy, db_user andrewsl, database andrewsl_db. grateful for your work! Quote
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