Login unavailable: I didn't received email for Plesk

[ceomega]

Dear HelioHost Team,

I have not received any email concerning the Plesk transfer. Due to this issue, is there any option to have access? I would like to notify you about this problem and tell that I am ready to move.

Thanks in advance

[Krydos]

The email address that you created your hosting account with is on a freenom .ga domain. It looks like you changed your forum email address to a gmail though, so I'll update your hosting account to use the same email. You should have received a new email with a link. Click the link and your account will be moved to Plesk.