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Posted

Hello, I have been reading the support posts and I realise that I am yet to receive a mail invitation to move to Plesk.

Is the migration from cPanel to Plesk still on for my account having username "jio"?

Thank you for your support.

 

Posted

It's because you're a non-donor: https://www.heliohost.org/eta/?u=jio We're working on moving donors for the time being, including new account donors which haven't even started yet (hence the 0 per day moving, all donors with existing accounts were moved already).

Free users aren't being moved yet. I believe Krydos has been moving new donors though (we had another free user like you donate, he moved within 24 hours). If you donate, please post the transaction info and I'll escalate this to see if we can get you moved. You can donate as little as $1, though more is appreciated if possible. 

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