Delukatio Posted June 2, 2022 Share Posted June 2, 2022 Hi, I recently had my account transferred to Plesk but I have been unable to login using the portal. I am using the login page supplied in the transfer email but it is not accepting any combination of username/passwords. I attempted to use the password recovery system but it fails to send an email to fix it. My username was lukarion. Kind Regards, Luka Quote Link to comment Share on other sites More sharing options...
Krydos Posted June 3, 2022 Share Posted June 3, 2022 It says your account was suspended for pornography. I looked around a bit, but I didn't see anything. Make sure to review our Terms of Service https://wiki.helionet.org/hosting/terms I also emailed you a link to reset your password if you need to. Quote Link to comment Share on other sites More sharing options...
Delukatio Posted June 5, 2022 Author Share Posted June 5, 2022 I'm not too sure how that was triggered since I haven't touched the site for quite some time. Thanks for the email! Quote Link to comment Share on other sites More sharing options...
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