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Posted

Hi Helio,

I'm not able to reset my account password i think its suspended or inactive

Please can you re-active my account i need to make some changes to the domain 

.

Thank-you

Posted

cPanel is no longer available because our licenses have been revoked. Please see the News section for more information. We're working on a replacement that's based on Plesk. We have no official ETA, but my guess is somewhere between "several months" and "never".

If you need to access your account, you must do so via SFTP. Files can be uploaded/downloaded, and databases can be managed by uploading phpmyadmin to your account and accessing that. Email does not work and domains cannot be added or altered.

I believe Krydos can reset the password if you need it. Please let us know if so.

 

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