marcy Posted December 15, 2009 Share Posted December 15, 2009 I'm trying to signup for an account on HelioHost and always get this error: "We're sorry, but an error was encountered during signup. Please try again later." It's like that, since Yesterday. I don't know what's going on. Is there something I'm doing wrong? I would really like to be a customer. Quote Link to comment Share on other sites More sharing options...
Byron Posted December 15, 2009 Share Posted December 15, 2009 There is a daily sign up limit. You need to get there early when it resets which is 12:00am pacific time. Quote Link to comment Share on other sites More sharing options...
Wizard Posted December 15, 2009 Share Posted December 15, 2009 ...You tried to sign up for more than one account didn't you? Quote Link to comment Share on other sites More sharing options...
marcy Posted December 17, 2009 Author Share Posted December 17, 2009 ...You tried to sign up for more than one account didn't you? Thank you, I like blames... |-/ No, I didn't try to sign up for more than one account. I try to sign up for one and the same account, all the time. I'm new here and very able to read. I need only one account. |-/ And I only got errors so far. Could you please tell me, if I already have an account? It would be big suprise for me, if that's the case. @ byron: Thank you for the hint, I'll try. Quote Link to comment Share on other sites More sharing options...
Wizard Posted December 17, 2009 Share Posted December 17, 2009 Attempts to sign up more than once result in the failure you described. Quote Link to comment Share on other sites More sharing options...
marcy Posted December 17, 2009 Author Share Posted December 17, 2009 Oh? I got an error the first time I tried. I used a wrong character in my password. I changed the password and tried again. All the rest stayed the same. Quote Link to comment Share on other sites More sharing options...
curelocations Posted January 4, 2010 Share Posted January 4, 2010 Hi there guys. I have the same issue - tried to signup, but didn't fill the HelioNet username and chose a wrong type of domain (free tls instead of .heliohost.org) and got a message that the error occured, etc. Amended the details and filled all in properly, but still have this message. Could it be caused because I tried just before with wrong details? or it's a daily sign up limit related? (It's just after 9am Pacific time). Thanks Quote Link to comment Share on other sites More sharing options...
Byron Posted January 4, 2010 Share Posted January 4, 2010 Hi there guys. I have the same issue - tried to signup, but didn't fill the HelioNet username and chose a wrong type of domain (free tls instead of .heliohost.org) and got a message that the error occured, etc. Amended the details and filled all in properly, but still have this message. Could it be caused because I tried just before with wrong details? or it's a daily sign up limit related? (It's just after 9am Pacific time). Thanks Your ip is showing this account: guitaraid.heliohost.org Quote Link to comment Share on other sites More sharing options...
curelocations Posted January 4, 2010 Share Posted January 4, 2010 Your ip is showing this account: guitaraid.heliohost.org Yeah, I work there. They have their website in Heliohost already and told me it's great and reliable so I wanted to open my own account here as well. I'll ask them to share me a webspace and will see how it works. Thanks for a swift response! Quote Link to comment Share on other sites More sharing options...
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