Liara Posted November 29, 2009 Share Posted November 29, 2009 I got an email to my main email address saying Dear (#username), Your hosting account at HelioHost is about to expire. It will be suspended in seven days on Wednesday, December 2nd. This is either due to a period of account inactivity or missed renewal date. If you have not logged into cPanel in the last three months, please renew your account ASAP by visiting <a href='http://www.heliohost.org/scripts/renew.php?username=(#username)'>here</a>. If you have a forum-posting-based account, you must renew your hosting by purchasing a hosting item in the forum store. Regards, HelioHost Staff Now, I logged into my cpanel two weeks or so ago and when I clicked the link it claimed my account was not inactive and could therefore not be renewed. The email is from no-reply@heliohost.org, not some spammer as far as I can see, so what is happening with my account? Quote Link to comment Share on other sites More sharing options...
Byron Posted November 29, 2009 Share Posted November 29, 2009 Login to your cPanel today and you should be ok. And then at least twice a month to make sure. Quote Link to comment Share on other sites More sharing options...
Liara Posted November 29, 2009 Author Share Posted November 29, 2009 thanks! I already logged in today, and I'll make sure to log in often every month from now on. Quote Link to comment Share on other sites More sharing options...
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