Liara

thanks! I already logged in today, and I'll make sure to log in often every month from now on.

I got an email to my main email address saying Now, I logged into my cpanel two weeks or so ago and when I clicked the link it claimed my account was not inactive and could therefore not be renewed. The email is from no-reply@heliohost.org, not some spammer as far as I can see, so what is happening with my account?

wow, thanks for that solution! I'll go and use it straight away

Is this the error where you get after trying to log in? Mine worked fine yesterday, but today, it wouldn't work at all...