Account Notification Email

[Liara]

I got an email to my main email address saying

Dear (#username),

Your hosting account at HelioHost is about to expire. It will be suspended in seven days on Wednesday, December 2nd. This is either due to a period of account inactivity or missed renewal date. If you have not logged into cPanel in the last three months, please renew your account ASAP by visiting <a href='http://www.heliohost.org/scripts/renew.php?username=(#username)'>here</a>. If you have a forum-posting-based account, you must renew your hosting by purchasing a hosting item in the forum store.

 

Regards,

HelioHost Staff

 

Now, I logged into my cpanel two weeks or so ago and when I clicked the link it claimed my account was not inactive and could therefore not be renewed. The email is from no-reply@heliohost.org, not some spammer as far as I can see, so what is happening with my account?

[Byron]

Login to your cPanel today and you should be ok. And then at least twice a month to make sure.

 

[Liara]

thanks!

I already logged in today, and I'll make sure to log in often every month from now on.