alacode Posted October 8, 2009 Share Posted October 8, 2009 I can log into the server via my ftp client and my website is up and running, but since yesterday i've been getting these messages when i try to log in from heliohost.org/home/ Warning: include(/usr/local/cpanel/base/scripts/database/config.php) [function.include]: failed to open stream: Permission denied in /tmp/cpanel_phpengine.1254976053.25076gcQzgsnE_Q on line 23 Warning: include() [function.include]: Failed opening '/usr/local/cpanel/base/scripts/database/config.php' for inclusion (include_path='/usr/local/cpanel/3rdparty/lib/php/:.') in /tmp/cpanel_phpengine.1254976053.25076gcQzgsnE_Q on line 23 Warning: include(/usr/local/cpanel/base/scripts/database/db_mysql.php) [function.include]: failed to open stream: Permission denied in /tmp/cpanel_phpengine.1254976053.25076gcQzgsnE_Q on line 25 Warning: include() [function.include]: Failed opening '/usr/local/cpanel/base/scripts/database/db_mysql.php' for inclusion (include_path='/usr/local/cpanel/3rdparty/lib/php/:.') in /tmp/cpanel_phpengine.1254976053.25076gcQzgsnE_Q on line 25 Warning: include(/usr/local/cpanel/base/scripts/database/queries.php) [function.include]: failed to open stream: Permission denied in /tmp/cpanel_phpengine.1254976053.25076gcQzgsnE_Q on line 26 Warning: include() [function.include]: Failed opening '/usr/local/cpanel/base/scripts/database/queries.php' for inclusion (include_path='/usr/local/cpanel/3rdparty/lib/php/:.') in /tmp/cpanel_phpengine.1254976053.25076gcQzgsnE_Q on line 26 Fatal error: Class 'queries' not found in /tmp/cpanel_phpengine.1254976053.25076gcQzgsnE_Q on line 27 Quote Link to comment Share on other sites More sharing options...
AndrewPH Posted October 8, 2009 Share Posted October 8, 2009 If you'd look around, you would see you're not the only person having this issue. The only thing we can do is wait. Quote Link to comment Share on other sites More sharing options...
alacode Posted October 8, 2009 Author Share Posted October 8, 2009 thanks... Quote Link to comment Share on other sites More sharing options...
Bingo 324 Posted October 8, 2009 Share Posted October 8, 2009 I also have this issue. The HelioHost lot need to figure out that file and maybe chmod some others from what the errors say... We can only wait, as said above. Quote Link to comment Share on other sites More sharing options...
Vicky Posted October 8, 2009 Share Posted October 8, 2009 Just as a help.. The various areas of cPanel are accessible via the direct links Legacy File Manager: http://stevie.heliohost.org:2082/frontend/x3/files/index.html?dir=/public_html File Manager: (Change the link as instructed) http://stevie.heliohost.org:2082/frontend/x3/filemanager/index.html?dirselect=webroot&domainselect=<YOUR PRIMARY DOMAIN>&dir=%2Fhome%2F<YOUR cPANEL LOGIN NAME>%2Fpublic_html&showhidden=1&saveoption=1 Example: (Primary Domain is [b]vinayswastik.com[/b] and username is [b]vickylov[/b]) http://stevie.heliohost.org:2082/frontend/x3/filemanager/index.html?dirselect=webroot&domainselect=vinayswastik.com&dir=%2Fhome%2Fvickylov%2Fpublic_html&showhidden=1&saveoption=1 My SQL Databases: http://stevie.heliohost.org:2082/frontend/x3/sql/index.html Addon Dommains: http://stevie.heliohost.org:2082/frontend/x3/addon/index.html Parked Domains: http://stevie.heliohost.org:2082/frontend/x3/park/index.html PhpMyAdmin: http://stevie.heliohost.org:2082/frontend/x3/park/index.html I hope that providing this workaround is not against any rules. If it is, please inform me. Quote Link to comment Share on other sites More sharing options...
horonitel Posted October 8, 2009 Share Posted October 8, 2009 But what about full site backup? Quote Link to comment Share on other sites More sharing options...
dbz3 Posted October 8, 2009 Share Posted October 8, 2009 I found a solution, go to http://stevie.heliohost.org:2082/frontend/x3/addon/index.html then click on home. You will get to your orignal cPanel X Quote Link to comment Share on other sites More sharing options...
Liara Posted October 8, 2009 Share Posted October 8, 2009 wow, thanks for that solution! I'll go and use it straight away Quote Link to comment Share on other sites More sharing options...
Thegolden1 Posted October 8, 2009 Share Posted October 8, 2009 I found a solution, go to http://stevie.heliohost.org:2082/frontend/x3/addon/index.html then click on home. You will get to your orignal cPanel X thanks man i'll try it later. Quote Link to comment Share on other sites More sharing options...
our420 Posted October 9, 2009 Share Posted October 9, 2009 Good job! dbz3! I can login into Cpanel by your way. Quote Link to comment Share on other sites More sharing options...
dbz3 Posted October 9, 2009 Share Posted October 9, 2009 Your welcome! Quote Link to comment Share on other sites More sharing options...
ageblek Posted October 9, 2009 Share Posted October 9, 2009 u rock, thx... Quote Link to comment Share on other sites More sharing options...
Ashoat Posted October 10, 2009 Share Posted October 10, 2009 This problem should be fixed now. Quote Link to comment Share on other sites More sharing options...
2 Kool 4 School Posted October 10, 2009 Share Posted October 10, 2009 Thanks djbob! The upgrade was worth the downtime. Quote Link to comment Share on other sites More sharing options...
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