unable to log into cpanel

[alacode]

I can log into the server via my ftp client and my website is up and running, but since yesterday i've been getting these messages when i try to log in from heliohost.org/home/

 

 

Warning: include(/usr/local/cpanel/base/scripts/database/config.php) [function.include]: failed to open stream: Permission denied in /tmp/cpanel_phpengine.1254976053.25076gcQzgsnE_Q on line 23

 

Warning: include() [function.include]: Failed opening '/usr/local/cpanel/base/scripts/database/config.php' for inclusion (include_path='/usr/local/cpanel/3rdparty/lib/php/:.') in /tmp/cpanel_phpengine.1254976053.25076gcQzgsnE_Q on line 23

 

Warning: include(/usr/local/cpanel/base/scripts/database/db_mysql.php) [function.include]: failed to open stream: Permission denied in /tmp/cpanel_phpengine.1254976053.25076gcQzgsnE_Q on line 25

 

Warning: include() [function.include]: Failed opening '/usr/local/cpanel/base/scripts/database/db_mysql.php' for inclusion (include_path='/usr/local/cpanel/3rdparty/lib/php/:.') in /tmp/cpanel_phpengine.1254976053.25076gcQzgsnE_Q on line 25

 

Warning: include(/usr/local/cpanel/base/scripts/database/queries.php) [function.include]: failed to open stream: Permission denied in /tmp/cpanel_phpengine.1254976053.25076gcQzgsnE_Q on line 26

 

Warning: include() [function.include]: Failed opening '/usr/local/cpanel/base/scripts/database/queries.php' for inclusion (include_path='/usr/local/cpanel/3rdparty/lib/php/:.') in /tmp/cpanel_phpengine.1254976053.25076gcQzgsnE_Q on line 26

 

Fatal error: Class 'queries' not found in /tmp/cpanel_phpengine.1254976053.25076gcQzgsnE_Q on line 27

[AndrewPH]

If you'd look around, you would see you're not the only person having this issue.

 

The only thing we can do is wait.

[alacode]

thanks...

[Bingo 324]

I also have this issue. The HelioHost lot need to figure out that file and maybe chmod some others from what the errors say...

 

We can only wait, as said above.

[Vicky]

Just as a help..

The various areas of cPanel are accessible via the direct links

 

Legacy File Manager:

http://stevie.heliohost.org:2082/frontend/x3/files/index.html?dir=/public_html

 

File Manager: (Change the link as instructed)

http://stevie.heliohost.org:2082/frontend/x3/filemanager/index.html?dirselect=webroot&domainselect=<YOUR PRIMARY DOMAIN>&dir=%2Fhome%2F<YOUR cPANEL LOGIN NAME>%2Fpublic_html&showhidden=1&saveoption=1

Example: (Primary Domain is [b]vinayswastik.com[/b] and username is [b]vickylov[/b])
http://stevie.heliohost.org:2082/frontend/x3/filemanager/index.html?dirselect=webroot&domainselect=vinayswastik.com&dir=%2Fhome%2Fvickylov%2Fpublic_html&showhidden=1&saveoption=1

 

My SQL Databases:

http://stevie.heliohost.org:2082/frontend/x3/sql/index.html

 

Addon Dommains:

http://stevie.heliohost.org:2082/frontend/x3/addon/index.html

 

Parked Domains:

http://stevie.heliohost.org:2082/frontend/x3/park/index.html

 

PhpMyAdmin:

http://stevie.heliohost.org:2082/frontend/x3/park/index.html

 

I hope that providing this workaround is not against any rules. If it is, please inform me.

[horonitel]

But what about full site backup?

[dbz3]

I found a solution,

go to

http://stevie.heliohost.org:2082/frontend/x3/addon/index.html

then click on home.

 

You will get to your orignal cPanel X

[Liara]

wow, thanks for that solution! I'll go and use it straight away

[Thegolden1]

I found a solution,

go to

http://stevie.heliohost.org:2082/frontend/x3/addon/index.html

then click on home.

 

You will get to your orignal cPanel X

thanks man i'll try it later.

[our420]

Good job! dbz3! I can login into Cpanel by your way.

[dbz3]

Your welcome!

[ageblek]

u rock, thx...

[Ashoat]

This problem should be fixed now.

[2 Kool 4 School]

Thanks djbob! The upgrade was worth the downtime.