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Posted

Hey guys,

My domains (groovetunez.tk and groovetunez.ga) are currently not sending or receiving email.

I am getting a login error when I try to access either domain.

Would the current situation with the servers needing a Plex install cause this, and if so is there a workaround?

Please advise.

Posted

It's Plesk, not plex, but yes.

Without a license, cPanel's email server does not function at all. For the time being, you can get already delivered mail using FTP (there's a mail folder containing the mail as plain text files), but you cannot receive or send new mail.

You can set up third party mail service if you wish (there are a few free ones that support custom domains if you look around), but you'll also need to either use third party DNS for your domain or have us make the needed DNS changes for you.

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