diva Posted September 7, 2021 Posted September 7, 2021 Dear Madam/Sir, My website is disabled due to inactivity, may please kindly enable it? User: Diva Tnx and best of luck
balloons Posted September 8, 2021 Posted September 8, 2021 HelioHost has lost cPanel and is currently working on installing Plesk. See News for this: https://www.helionet.org/index/forum/1-news/ The root admin or moderator will not be able to activate the account until this is done. It seems that you were using the Johnny server, so it will still take a few days. You have to wait.
wolstech Posted September 8, 2021 Posted September 8, 2021 @balloons We actually can still suspend/unsuspend an account. Unsuspended. 2
balloons Posted September 9, 2021 Posted September 9, 2021 I know about suspend, but currently the suspended status cannot be confirmed at the user level. Because it has to do with whether the staff is currently able to work or not.
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