How to check mail

[jonahm]

How do I check my hosted email (Tommy)? POP3 hasn't been working since the revoke and the only other way I knew how to access it was via cPanel.

[wolstech]

The mail should be accessible via FTP in the ~/mail folder as a file. There should be a folder for your domain with subfolders for your mailboxes, the /new and /cur folders in there will have your messages in plain text format.

[balloons]

The mail server is currently completely down and you can't use it. You will have to wait for the Plesk installation to complete.

You should have received a backup email from HelioHost. The backup data contains emails.

[jonahm]

Awesome, I do have the backup data, but is there a way to view the mail without all the headers, etc? 🤔

[wolstech]

Try importing them into a mail client as a .eml file.

Those files might not be perfectly .eml compliant, but they should meet IMF (RFC5322) which is the standard that mail servers use to pass mail to each other. That standard is a superset of .eml (it's the "parent" of .eml, the .eml format itself has additional rules beyond the standard though), so it might work well enough to read them.