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Posted
1 minute ago, vlad99 said:

Could you unblock this user

username: vlad99_db_wt_user

server: johnny.heliohost.org

+ this screen shoot  from login to heliohost.orgimage.png.a0e9786be7b63f4c29bee4431f782be2.png

Posted

cPanel Accounts can no longer be restored as we no longer have a license for the cpanel software. We think the accounts will migrate to the replacement software (Plesk) automatically, but we're still working the details out on that. I did unsuspend you, but that won't fix access to your account, just make the site live again until the server goes down for rebuild.

In the meantime, a backup is available from https://heliohost.org/backup/ if you want to download your data.

Please see the recent topics in https://www.helionet.org/index/forum/1-news/ for more information.

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