vlad99 Posted August 2, 2021 Posted August 2, 2021 Could you unblock this user username: vlad99_db_wt_user server: johnny.heliohost.org
vlad99 Posted August 2, 2021 Author Posted August 2, 2021 1 minute ago, vlad99 said: Could you unblock this user username: vlad99_db_wt_user server: johnny.heliohost.org + this screen shoot from login to heliohost.org
wolstech Posted August 2, 2021 Posted August 2, 2021 cPanel Accounts can no longer be restored as we no longer have a license for the cpanel software. We think the accounts will migrate to the replacement software (Plesk) automatically, but we're still working the details out on that. I did unsuspend you, but that won't fix access to your account, just make the site live again until the server goes down for rebuild. In the meantime, a backup is available from https://heliohost.org/backup/ if you want to download your data. Please see the recent topics in https://www.helionet.org/index/forum/1-news/ for more information.
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