yasky Posted July 1, 2021 Posted July 1, 2021 I downgraded my php to 7.4 due to some plugin not supporting 8.0 for now... please increase my upload n post size server: tommy site: https://ojplanet.ga php: 7.4 Upload max file size = 64M Post max size = 64M
OnEnemy Posted July 1, 2021 Posted July 1, 2021 This support request is being escalated to our root admins.
Krydos Posted July 2, 2021 Posted July 2, 2021 There you go https://krydos.heliohost.org/74/phpinfo.php
yasky Posted July 5, 2021 Author Posted July 5, 2021 Thanks..... but the real issue is Internal server error, everything is configured correctly though am using wordpress so every little click on my site the error keep popping up.... tried using different cdn, shift8/ cloudflare/ arc buh still the same.. the question is what if i upgrade my account to $1 per month, will error 500 gone forever? .... there should be away to run wordpress successfully on heliohost, its very easy n popular. Every hosting company have a package for wordpress
Krydos Posted July 5, 2021 Posted July 5, 2021 500 errors are caused by the server running out of memory. Memory is a finite quantity so if 500 people are all trying to run wordpress the server will run out of memory. We don't have the resources to allocate 256 GB of memory to each server, nor do we have the resources to only put 10 wordpress sites on each server like big paid hosting companies. Wordpress is one of the most memory hungry software you can possibly run. If your account uses too much memory it causes a 500 errors for everyone on the server. The best solution to 500 errors and a slow wordpress site is this wordpress plugin https://krydos.gitbook.io/heliohost/tutorials/wp2static It's a fairly new guide that hasn't been merged into the main HelioHost wiki so let us know how it goes if you try it. 5 hours ago, ojplanet said: the question is what if i upgrade my account to $1 per month, will error 500 gone forever? That's the hope. Even a paid server is going to have a finite amount of memory so it's always possible to run out, but we're hoping that a new server will help balance out the over crowdedness of Tommy and help both servers have less 500 errors.
yasky Posted July 6, 2021 Author Posted July 6, 2021 But am i going keep generating static site and downloading new zip every time i made changes to my site?
Krydos Posted July 6, 2021 Posted July 6, 2021 Yes, you would need to generate a new static site each time you made a change.
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