[Solved] Restart Account

[RH9]

Dear HelioHost,

 

May you please revert my account back to its original state? I want to restart the website. However, I want to stay on the Ricky Server.

 

Thanks a lot and sorry for any inconveniences caused,

R

[RH9]

Dear HelioHost,

 

I also can't login directly from the HelioHost Main Page.

 

Thanks again,

R

[Krydos]

The only way to reset an account is to delete it and recreate it. Once it's deleted let us know and we can send you a new Ricky invite so you don't have to wait until midnight UTC to recreate it.

[RH9]

How do you delete an account again?

[Krydos]

You can delete your own account at

 

http://www.heliohost.org/classic/support/scripts/delete

 

The other option is I can send you an email verifying that you want to delete your account, you can reply to that, and I can delete it for you. The verification is in case someone requested deletion of an account that didn't belong to them.

[RH9]

Sadly, it does not work. I think that sending an email would be better.

Edited June 11, 2021 by RH9

[OnEnemy]

I looked and there is no account under rh or xd.heliohost.org or your forum username. Are you sure that the script didnt work? Check again. It sometimes takes time depending on the server load.

[RH9]

Sorry, the script did work. Can I recreate my account now? Thanks!

[OnEnemy]

Sorry, the script did work. Can I recreate my account now? Thanks!

 

Signups restart in a little less than an hour from now. Unless Krydos sees this, I would opt for that option first, so you can set everything up yourself. 

[Krydos]

Invite sent.

[RH9]

Thank you