miguelfo Posted June 7, 2021 Posted June 7, 2021 Good day, my account was suspended. - account information -Username : miguelfoDomain : cuco**.heliohost.usServer : Johnny . please should it be possible activate again my account? The account has a emoncms based server( https://github.com/emoncms ) for my home IoT devices. Around 12 IoT devices based on NodeMCU ESP8266, controlling my home window courtains and lights, are sending by http its state, updating every 1 or 2 minutes. If necesary I can increase the time between updates, even to once every 5-10 minutes. Thank you very muchMiguel Alonso
Seekier Posted June 7, 2021 Posted June 7, 2021 I guess the cron job increased your cpu usage to the maximum thereby causing your suspension. Check your account load https://johnny.heliohost.org:2083/cpsess6208901913/frontend/paper_lantern/load/index.live.php This is just my own assumption, the admin have more to say. Wait for them
wolstech Posted June 7, 2021 Posted June 7, 2021 Your account was suspended because Wordpress is causing too much load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server.<br /><br />This is really common for Wordpress. It can cause massive amounts of load even if you're hardly getting any traffic to your site. Wordpress is also incredibly insecure and very easy to hack. We see Wordpress accounts get hacked all the time and usually the hacker sets up a phishing site on your domain. We strongly recommend using any software other than Wordpress.<br /><br />Something that might help is this simply static Wordpress plugin. It will speed up your site, reduce the load you cause, and reduce your chance of getting hacked. If you try it let us know how it worked out for you.<br /><br />If you insist on using Wordpress you might want to consider purchasing a VPS instead. VPS hosting gives you an entire virtual server to yourself, including no load limits, a dedicated IP address, and full root access. Wordpress sites load relatively slowly on our shared hosting, but they will be much faster on a VPS.
miguelfo Posted June 7, 2021 Author Posted June 7, 2021 Thanks a lot. I will eliminate wordpress. My interest is on emoncms.
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