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[Solved] Donated - please help to move from Johnny to Tommy


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Posted

Dear all,

 

I have created an account on Johnny. 

Yesterday, I donated and received the confirmation (HelioHost Tommy Invitation) mail with the "Create Tommy account".

Each time I click on this link, a site with title "Updating Disk quota" loads and ends in a timeout after around a minute or so.

 

Please help me to move to Tommy or let me know, what I can do.

 

Thanks!

 

Best regards,

Christian

Posted

I've been telling people for months that heliohost.org/tommy is only for people who don't already have an account, but I saw it recommended as the way to move a Johnny account on discord like 3 times in the last 24 hours. Nobody listens to me.

 

The problem is that page is trying to send you an invite, but since the email address it's trying to send the invite to is already in use it crashes the script. I obviously need to just upgrade the page to handle existing accounts better. If people won't listen to you I guess the only option is to change the script they're recommending to do something different than it was intended.

 

I see your donation in the system and I'll get your account moved soon. Sorry for the confusion.

Posted

Thanks man!

I do not need data to be moved, I just need the login and use mysql... I just use the mysql DB on Johnny, I can create that using a backup from today on my own. Don't spend too much time on moving the data.

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