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Posted (edited)

I just re-activated my account succesfully, at least in theory, but when I tried to login I got "invalid login". There was an option/suggestion to change the password, so I did, but after filling the captcha, and receiving an apparetly valid link like
https://www.heliohost.org/validate/?v=c6513d56510f87848fb5ad8ff5ac73
the process fails when I visit the link.

name of the account is : juang1
I don't remember which server, sorry. Edit : the server is johnny I believe (the POP3 server was johnny.heliohost.org)

 


TIA!

Edited by juang1
Posted

When you tried to login and reset your password you account wasn't fully reactivated yet. Sometimes when the load is high, which is frequently the case on Johnny, it can take up to 15 minutes to fully renew and if you try to login or reset your password before your account is fully active you'll just get an error. I have verified that your account is fully active now so you should be able to login now. This is something I'm going to fix on the new version of the website that I'm working on because you're not the first one to have this issue.

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