georgene Posted May 19, 2021 Posted May 19, 2021 May I have my Ricky account back. Username: georgene I also lost my helionet account with the same username and recreated it. But by accident I used the wrong email address. I lost my previous posts which I guess is normal but I don't know if it is possible to unarchive it and get everything back. Thank you for your help.
Flaze Posted May 19, 2021 Posted May 19, 2021 This support request is being escalated to our root admins.
Krydos Posted May 19, 2021 Posted May 19, 2021 Unarchived. Your old forum account wasn't deleted and your posts weren't lost. You just used to have the username georgeneal not georgene. I merged that account into your new account so the forum username matches your hosting account and all of your posts are on this account now. If you want to change your forum contact email address you may do so via the settings menu in the top right.
georgene Posted May 19, 2021 Author Posted May 19, 2021 I know for sure that I had the Georgene account. I started this query with it https://www.helionet.org/index/topic/42723-brave-verified-creator-for-heliohost/ on which it shows that I was a guest because my account was deleted. For some reason I had two accounts: georgene and georgeneal. Anyways, thanks for unarchiving my ricky account.
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