[Solved] Suspended: kdn

[kdn]

a. your HelioHost username= kdn

b. the server your account is on = Tommy

c. your HelioHost main domain = kdn.co.nz

 

Hi I know what I did to trigger this, I am testing a php script that sends an email. (been working on it for 2 days so probably sent a lot of mails!) The emails only went to myself and only sent 1 at a time so this was NOT mass spam.

 

Would be great if you could please unlock my account and I will be sure to be more careful in the future.

 

 

 

[wolstech]

We have to wait until midnight UTC for the mail counter to reset before we can unsuspend this.

[kdn]

We have to wait until midnight UTC for the mail counter to reset before we can unsuspend this.

 

 

thanks appreciate this, may I ask, what are the email limits for the free accounts?

[wolstech]

50 recipients per day (note that this is recipients, not emails! A single message with 10 people on it counts as 10, not 1).

[kdn]

thanks for the info

[wolstech]

Unsuspended.

[kdn]

Perfect! I also have an IP block now on my account.

[wolstech]

That was because your mail client was trying to check the mail of a suspended account.

 

Unblocked.   (It may take 15 minutes to be effective).