archer49 Posted March 13, 2021 Posted March 13, 2021 Hi, I'd like to request my account to be moved from Ricky to Tommy please.I made a donation with the transaction ID: 8T033223PW904103DMy Ricky username is: archer44 I realise now that I probably shouldn't have, but I created an account on Tommy using the donation link, with the username: archer49 (which is what I thought my original username was) I'm happy to either do the deletion request thing, or for you to delete that account if needed. Thank you.
Flaze Posted March 13, 2021 Posted March 13, 2021 This support request is being escalated to our root admins.
wolstech Posted March 13, 2021 Posted March 13, 2021 Your account has been moved to Tommy. I've also increased your space to the maximum 5000MB based on the size of your donation. Your domains should start working within the next hour or so, SSL may take a little longer. Thank you for the donation
archer49 Posted March 13, 2021 Author Posted March 13, 2021 Thank you for getting that sorted. Happy to donate
EinSchweizerYT Posted March 14, 2021 Posted March 14, 2021 Can you move me? I really like tommy server. And I can not register. My Johnny username: einsch78. Thx
wolstech Posted March 14, 2021 Posted March 14, 2021 Do you have the transaction ID of your donation? (Moves are available for donors only).
Mossy Posted March 17, 2021 Posted March 17, 2021 (edited) Howdy, I made some mistakes when I deleting my previous database and now my site wont load. Its giving me the "account queued" error . I now realise that I probably shouldn't have, but I created an account on Tommy using the donation link, instead waited to completely remove the domain from Heliohost before re-registering it. my paypal Receipt No:1492-2953-5432-0219 I was on Jonny server and I moved to Tommy. I'd like to request my account to be reset please. I would like to start over, afresh, a clean start. So will you please delete that account or reset it from your side so I can start working on the domain please? Thank you Edited March 18, 2021 by Mossy
wolstech Posted March 17, 2021 Posted March 17, 2021 Please clear your cache and try again. The domain amazinggracecrafts.co.za is working properly for me. I see a Hello World WP install at http://amazinggracecrafts.co.za/wp/ Also, we usually recommend people stay away from Wordpress. It's the leading cause of load suspensions, hacked accounts, and accidental bans here at HelioHost. WP is garbage code internally, and as a result is both extremely inefficient and horribly insecure. Literally any other CMS is better. 1
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