[Solved] Cannot change domain - script shows bad password

[margarit]

I tried to change the domain for my user: margarit

I can login to forum, and to cPanel also. Password is the same. I tried the script:

http://www.heliohost.org/scripts/domain.php

to change the main domain to uteseva.lt but it just shows that my password is not correct. Can anybody help me?

Edited March 9, 2021 by margarit

[wolstech]

Long story short, our system doesn't like the .lt TLD for some reason. The normal admin tools wouldn't do it either (kept saying it was already taken when it wasn't...I tried a random .lt domain as well and got the same message).

 

I had to forcibly change it on the server to get it to assign. Give it a few hours and it should work.

 

Also, please make sure you change your name servers to ns1.heliohost.org and ns2.heliohost.org, and provide an email address that's not hosted on a domain hosted on your account. Using an A record is not recommended here since it breaks things and we don't provide support for any domain that uses such a configuration, and using an email that's at a domain on your account will prevent you from recovering your password.

[margarit]

Thanks it works now