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Posted

Hi

 

I'm trying to connect to my postgres database from outside

johnny.heliohost.org:5432

database: coc2coc_happyvegi

user: coc2coc_happyvegiuser

 

I get this error:

 

FATAL: no pg_hba.conf entry for host "42.119.246.252", user "coc2coc_happyvegiuser", database "coc2coc_happyvegi", SSL off

 

After searching in this forum, I understand that I need admin help to allow connect from outside. If i'm right, pls allow connection from any IP address for above database and user

 

Thanks in advance...

 

Posted

This support request is being escalated to our root admin

 

I understand that you have to process many enquiries in 1 day. But may I know when should I expect the result?

Posted

It takes a while for our Root Admin, Krydos to get on here. He’s not usually on the forum everyday because he is currently busy working on things. So you just gotta be patient whenever he’s available.

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