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Posted
Hi, I tried to log in and it says that I am suspended. I do not know the reason.
 
Please, Can you review the suspension and give me more information or active it again?
 
HelioHost username: ytmcgame
The server my account is on: Johnny
your HelioHost main domain: http://ytmcgame.heliohost.org
 
Thanks already.

 

 

Posted

That account is suspended for Phishing.

 

HelioHost does not tolerate phishing activity of any kind, and for security reasons will not unsuspend, back up, or delete an account that was involved in phishing. You will need to create a new account and restore any backup you may have. Please be aware that you will not be able to reuse any domains on your suspended account, and will need to pick a new username.

 

We apologize for any inconvenience this may have caused.

Posted

This one got banned because someone set up a PayPal phishing site on that account. If you didn't put it there, a hacker got into your account and did.

 

Either way you'll need to create a new account.

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