[Solved] Get heliohost.org subdomain from ricky to new tommy acct

[flexo]

Hi, the change domain tool (with three boxes), launched from the login welcome screen, flat out says "you did not enter the correct password" for me, besides apparently being deprecated/poorly supported.

 

I have a heliohost.org subdomain that I've publicized, for an account on Ricky that's apparently not coming back anytime soon. I created a Tommy account but only .us was available on setup.

 

Can the existing .org be moved to my Tommy account, please (and is it possible to just add the org subdomain instead of changing my new "main domain"?)

 

domain: heliohost.org

subdomain: taurus

cpanel account: flexman

old cpanel account: flexo

thanks!

 

(I bought a domain, now just need to host redirects with the old domain..)

Edited February 28, 2021 by flexo

[Flaze]

This support request is being escalated to our root admins.

[flexo]

K THX

[wolstech]

Domain parked.

 

Your old account is djj by the way, not flexo.

[flexo]

Done, thanks much!

 

(BTW, something's bogged down so much my cpanel login returned bad password twice, had to retry...)