Guest hbchat Posted February 22, 2021 Posted February 22, 2021 I need my domain changed from hbchat.heliohost.us to thebrokenbax.heliohost.us please, as the domain change script is truly broken.
Seekier Posted February 22, 2021 Posted February 22, 2021 Use the link below to change it yourself http://www.heliohost.org/scripts/domain.php
wolstech Posted February 22, 2021 Posted February 22, 2021 @Seekier: that script doesn't work for the heliohost.us subdomains. I have to change them manually in WHM. I'll take care of this later this morning when I'm at a computer.
Seekier Posted February 22, 2021 Posted February 22, 2021 Wow I never thought of that because I have used it to change my heliohost.org subdomain in the past. So are there plans to upgrade the script so it can work with the new heliohost.us new subdomain?
wolstech Posted February 22, 2021 Posted February 22, 2021 It has to be completely rewritten to fix it since the current script uses an API that hasn't been supported by WHM in years. It'll happen eventually. As of now, it still works as long as the new domain is not a .heliohost.us domain (so you can change it to your own domain just fine, you just can't assign yourself one of our subdomains at the moment). Now...I can't change his domain because I can't find his account... 1
Guest hbchat Posted February 22, 2021 Posted February 22, 2021 I'm really sorry about that, I didn't know it wouldn't work with a heliohost.us domains. I deleted my account so I could change my account username, since I don't think it's possible to change it without deleting it first.
Luigi123 Posted February 22, 2021 Posted February 22, 2021 It’s best that you should send us a request if you need to change your hosting account username rather than just deleting it. So just keep in mind with that! Other than that, I will go ahead and escalate to our root admin to resent you an invitation since you made a previous donation last time. https://www.helionet.org/index/topic/42383-tommy-invite/?fromsearch=1
Guest hbchat Posted February 22, 2021 Posted February 22, 2021 Oh my gosh I'm so sorry about this, I didn't know usernames could be changed by you guys. I feel like I'm a bother.
wolstech Posted February 22, 2021 Posted February 22, 2021 Hosting account usernames (the actual cPanel username, not the domain) do require a delete and recreate. Forum usernames can be changed. Since you just wanted a domain change, we could've just changed the domain on the existing account.
ashali Posted February 28, 2021 Posted February 28, 2021 Hi, I am encountering the same issue when trying t change my domain name. I keep on getting wrong password error even after changing my password in cpanel twice.
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