raya008 Posted February 14, 2021 Posted February 14, 2021 Hi. My account was suspended by inactivity. Please unsuspend it (I just use this the site for tests my script or when my principal hosting is down).
Flaze Posted February 14, 2021 Posted February 14, 2021 This support request is being escalated to our root admins.
Krydos Posted February 14, 2021 Posted February 14, 2021 That account is suspended for Phishing. HelioHost does not tolerate phishing activity of any kind, and for security reasons will not unsuspend, back up, or delete an account that was involved in phishing. You will need to create a new account and restore any backup you may have. Please be aware that you will not be able to reuse any domains on your suspended account, and will need to pick a new username. We apologize for any inconvenience this may have caused.
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