[Solved] Please unblock IP

[jmlousa]

Hi everyone,

 

Can you please unblock my IP address? Thanks.

 

Kind regards,

 

JML

Edited February 10, 2021 by jmlousa

[Flaze]

Unblocked. Make sure you use the correct SFTP credentials.

[jmlousa]

Apologies.

 

The password seems to not work for some reason. I am using the same password as the main page login, where can I find my SFTP password?

 

Still showing as IP blocked. Sorry...

[Krydos]

It can take up to 15 minutes sometimes to get unblocked. You posted at 10 minutes so it probably finished unblocking you within a few minutes of your post.

 

The SFTP username is the same as your cpanel username. This is not your email address, but rather the username jmlousa, and it has to be all lowercase. Your SFTP password is the same as your cpanel password. If you try to login to SFTP make sure your FTP client doesn't try over and over again. A lot of FTP clients will just try the wrong password over and over so quickly that you get blocked within a few seconds. If the cpanel password doesn't work for SFTP you can try changing your password to something else and trying again, but make sure you don't have too many failed attempts in a short amount of time.

[jmlousa]

Working now. Thanks.