psn09999 Posted February 9, 2021 Posted February 9, 2021 Hello, I made a donation, can I go to the Tommy server Transaction ID20F28644MS9028355 Usernamepsn9999
Luigi123 Posted February 9, 2021 Posted February 9, 2021 This support request is being escalated to our root admin
wolstech Posted February 9, 2021 Posted February 9, 2021 Tommy is being slow...it's still running at 14% done, I'll check it in an hour or so.
wolstech Posted February 9, 2021 Posted February 9, 2021 It failed. I'll try again later when the load comes down... [ 99272][RESTORE:1 ]: Account “psn9999”: Account Restore Failed: “Account failure: Failed to create the account: (XID krwe9a) The system failed to connect to the “MySQL” database “mysql” because of an error: CR_SERVER_LOST (Lost connection to MySQL server at 'handshake: reading initial communication packet', system error: 110) at /usr/local/cpanel/Whostmgr/Accounts/Create.pm line 1240. ” (1 skipped item) [ 99272][RESTORE:1 ]: Progress: 100% (2021-02-09 20:03:16 +0000) [ 99272][RESTORE:1 ]: Child Complete [ 99272][RESTORE:1 ][A:psn9999 ]: Account [ 99272][RESTORE:1 ][A:psn9999 ]: Failed to create the account: (XID krwe9a) The system failed to connect to the “MySQL” database “mysql” because of an error: CR_SERVER_LOST (Lost connection to MySQL server at 'handshake: reading initial communication packet', system error: 110) at /usr/local/cpanel/Whostmgr/Accounts/Create.pm line 1240. [ 99272][RESTORE:1 ][A:psn9999 ]: Progress: 20% (2021-02-09 20:03:12 +0000) [ 99272][RESTORE:1 ][A:psn9999 ]: Progress: 100% (2021-02-09 20:03:13 +0000) [ 99272][RESTORE:1 ][A:psn9999 ]: Failed: Account Restore Failed: “Account failure: Failed to create the account: (XID krwe9a) The system failed to connect to the “MySQL” database “mysql” because of an error: CR_SERVER_LOST (Lost connection to MySQL server at 'handshake: reading initial communication packet', system error: 110) at /usr/local/cpanel/Whostmgr/Accounts/Create.pm line 1240. [ 99272][RESTORE:1 ][A:psn9999 ]: ” [ 99272][RESTORE:1 ][A:psn9999 ]: Skipped item (“AccountRestoration::_run_restore_system_module”, line 474): The “Account” restore module failed because of an error: Failed to create the account: (XID krwe9a) The system failed to connect to the “MySQL” database “mysql” because of an error: CR_SERVER_LOST (Lost connection to MySQL server at 'handshake: reading initial communication packet', system error: 110) at /usr/local/cpanel/Whostmgr/Accounts/Create.pm line 1240.
wolstech Posted February 9, 2021 Posted February 9, 2021 You're on Tommy now. Thank you for the donation.
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