niking Posted January 28, 2021 Share Posted January 28, 2021 Warm Greetings, HelioHost friend, My domain: 7sense.com Attempted to upload web data via FTP client FileZilla.Yet failed On Filezilla...this is what was filled in...as follows : host: johnny.heliohost.org FTP Username: niking password contains : 9! [ as the last 2 digits ] port: 1373 So far... still no connection .Please advise Thank you kindly Many blessingsNiki Quote Link to comment Share on other sites More sharing options...
Krydos Posted January 29, 2021 Share Posted January 29, 2021 (edited) I have tested SFTP, FTPS, and FTP on Johnny and they all work for me. Also your username, port, and hostname all look good. Since you picked Johnny it might be high load that is causing SFTP connections to fail occasionally. Are you able to connect to SFTP when the load is low? You might also be interested in hosting your nice .com domain on a better server. We recommend Tommy for productions websites. Johnny is just for testing. EDIT: Almost forgot to mention that I checked the IP address that you posted from and it's not blocked in the firewall either. Edited January 29, 2021 by Krydos Quote Link to comment Share on other sites More sharing options...
niking Posted January 29, 2021 Author Share Posted January 29, 2021 Thank you, Heliohost friend Very kind of you Success x 2...only 1 troubleshoot 1) successfully made the connection finally via FileZillaby changing the port # to 21[ instead of 1373 ] FileZilla stated:Status: TLS connection established.Status: Logged in 2) successfully uploaded web datadomain name: 7sense.com [ about 650 MB ] only 1 troubleshoot now. so far 7sense.com...unable to show up on the web this is what is on the homepage now : Index of / Name Last modified Size Description cgi-bin/ 2021-01-28 04:51 - Please advise Thank you kindly Niki Quote Link to comment Share on other sites More sharing options...
Luigi123 Posted January 29, 2021 Share Posted January 29, 2021 Please don’t spam the forum cause your request will not be helpful to let all of us rush to you quickly. We are the volunteers and are located in different countries plus of course our time zones are slightly different. It may take longer to get a response and doing so again will make you stuck at the bottom of our todo list. Anyway, If you uploaded the files in via FileZilla, it may have been uploaded to outside of the public_html sub folder. The files need to be located directly inside that folder in this case. So try to relocate the files that you just uploaded a while ago and transfer it inside the public_html and then it should be working for you. Quote Link to comment Share on other sites More sharing options...
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