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Posted

I noticed that earlier today the Ricky server had gone down. Upon the server coming back up I checked my website, which was on the Ricky server. The website now does not work and just says "Ricky Server". I restored to a backup and the site still does not work. Is there a way to fix this?

Posted

This support request is being escalated to our root admin Krydos or if any other admins knows what’s happening to this, feel free to jump right in.

Posted

It's because you're forcing SSL on a domain that does not have a certificate installed. Remove and reinstall your certs and wait a few hours and it will work.

  • Like 1
Posted

After reinstalling SSL, I get an error that reads, "

Forbidden

You don't have permission to access this resource.Server unable to read htaccess file, denying access to be safe

Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

".

How would I go about fixing this?

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