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Posted

please my account i created has been suspended, please unsuspend and look into it. i'm new here and don't understand what happened .

 

 

username: ebube1

server: ricky

domain: wellsfb-online.com

 

 

thank you for looking into this.

Posted

That account is suspended for Phishing.

 

HelioHost does not tolerate phishing activity of any kind, and for security reasons will not unsuspend, back up, or delete an account that was involved in phishing. You will need to create a new account and restore any backup you may have. Please be aware that you will not be able to reuse any domains on your suspended account, and will need to pick a new username.

 

We apologize for any inconvenience this may have caused.

Posted

It got auto-banned because we have reason to believe it was intended to be used for bank phishing.

 

Also, you already have another account anyway and aren't allowed to create another account (users are only allowed to have one account). If it hadn't gotten banned for phishing, both of your accounts would be suspended for having more than one account instead.

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