[Solved] Suspended: cartola

[cartola]

a. cartola

b. Johnny

c. http://cartolaubai.heliohost.org

 

[wolstech]

That account is not suspended.

 

It's working fine when I open it.

[cartola]

Thnaks for the quick response.

 

Is there any technical problem in the Johnny server now?

 

I cannot login with my credentials (error: Invalid Login), neither can I change my password (error: Server Load too high or server unavailable).

 

Also, when I try to login directly to cPanel (http://www.heliohost.org/classic/login), I get a connection timeout (The server at johnny.heliohost.org is taking too long to respond.)

[wolstech]

Try signing in here: https://johnny.heliohost.org:2083/ I will say that load and performance issues are normal for Johnny though. That server is meant for experimenting and testing, not actually hosting a stable website, so it sacrifices stability and uptime to let more users have an account and the flexibility to run what they want.

 

If you're to the point where you need to host a production website that works like you'd expect (i.e. is reliable and up all the time), you should move to Tommy. That server is intended for production use, and we much more tightly control load on Tommy to ensure it has good uptime.

 

To give an idea, for the past few days, uptime for each server:

• Tommy: 100%
• Ricky: 99.27% (but really slow)
• Johnny: 96.2%