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[Solved] Archived account: psoltani


Guest psoltani

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Guest psoltani

I wanted to delete my HelioHost account completely, but I couldn't log in because my my account has been archived due to inactivity.

 

Would someone please help?

 

Thanks!

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@Flazepe, there is no automated system, or plans to delete archived accounts. The only thing that would cause archived accounts to be deleted is if we ran out of storage space. I was curious so I ran the numbers.

 

The average archived account takes up 29 KB, and we currently have about 3.8 TB of space available for archived accounts. So we have room for about 128.7 million archived accounts. The number of accounts we create each day varies wildly depending on how overloaded the servers are, but let's say we create on average 100 accounts per day. That means we wouldn't need to start deleting archived accounts for 3526 years.

 

TL;DR: We don't delete archived accounts unless someone requests it.

 

@Psoltani, I deleted your hosting account. Would you like your forum account deleted as well?

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Guest psoltani

@Krydos thanks for the insight, and for deleting my account. Yes, please go ahead and delete my forum account as well.

 

Regards

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