Guest psoltani Posted October 29, 2020 Posted October 29, 2020 I wanted to delete my HelioHost account completely, but I couldn't log in because my my account has been archived due to inactivity. Would someone please help? Thanks!
Luigi123 Posted October 29, 2020 Posted October 29, 2020 An root admin will have to unarchived your account first and then you can use this link http://www.heliohost.org/scripts/delete.php to delete it yourself. If that didn’t work, feel free to let us know and we will take of it for you.
Flaze Posted October 29, 2020 Posted October 29, 2020 You can probably just leave the account as is and it will delete over time.
Krydos Posted October 29, 2020 Posted October 29, 2020 @Flazepe, there is no automated system, or plans to delete archived accounts. The only thing that would cause archived accounts to be deleted is if we ran out of storage space. I was curious so I ran the numbers. The average archived account takes up 29 KB, and we currently have about 3.8 TB of space available for archived accounts. So we have room for about 128.7 million archived accounts. The number of accounts we create each day varies wildly depending on how overloaded the servers are, but let's say we create on average 100 accounts per day. That means we wouldn't need to start deleting archived accounts for 3526 years. TL;DR: We don't delete archived accounts unless someone requests it. @Psoltani, I deleted your hosting account. Would you like your forum account deleted as well? 1
Guest psoltani Posted October 30, 2020 Posted October 30, 2020 @Krydos thanks for the insight, and for deleting my account. Yes, please go ahead and delete my forum account as well. Regards
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