atootell Posted October 6, 2020 Posted October 6, 2020 Hi,I believe I accidentally triggered my own suspension! I run the new website for a local club, and log into the cPanel pretty frequently. However, today I sent an email out to a selection of our club members (about 100 of them) regard a change to opening times and new Covid restrictions. It's a regular mailing list used from club updates to members, and is in no way unsolicited - it's strictly opt-in. However, with hindsight, I can see that it would look very much like an attempt to send spam, and I'm guessing that why my account now has been suspended. Please, could the account be re-instated? If the mailing list is problematic, and can happily agree to use Heliohost's server to send it - normally we'd use SendGrid but I was in a rush! Many thanksAnthony Heliohost Username: atootell Server: TommyMain Domain : RHGC.ORG.UK
wolstech Posted October 6, 2020 Posted October 6, 2020 Sending too many emails. Yep. The limit is 50 per day. I just tried unsuspending you, but it's too soon to unsuspend it. You'll need to wait until midnight UTC when the mail counter resets before I can unsuspend it successfully.
atootell Posted October 6, 2020 Author Posted October 6, 2020 Live and learn, thanks, and sorry for the hassle
atootell Posted October 8, 2020 Author Posted October 8, 2020 Hi folksCould someone have a stab at unsuspending this account again please?Thanks
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