tubagus Posted September 10, 2020 Share Posted September 10, 2020 Hy, I suddenly got a message that my account has been suspended, I can't quite figure out what my error actually was.My username is tubagus. Server is Ricky, site is tubagus.heliohost.orgSincerely Quote Link to comment Share on other sites More sharing options...
Seekier Posted September 10, 2020 Share Posted September 10, 2020 Your account was suspended for lack of inactivity, you have to login in to your cpanel at least once in every month to avoid inactivity suspension. Click on the renew link and fill in your details to renew. Quote Link to comment Share on other sites More sharing options...
tubagus Posted September 10, 2020 Author Share Posted September 10, 2020 (edited) I've click renew, the following description : Your account can't be renewed because it's already active. To update your last login date you just need to log in to your cPanel. Failure to log in at least once every 30 days results in your account being flagged as inactive I can also login and cpanel Edited September 10, 2020 by tubagus Quote Link to comment Share on other sites More sharing options...
Krydos Posted September 10, 2020 Share Posted September 10, 2020 Your account has already been renewed, and your domain appears to be working. If you can't login try resetting your password. Let us know if you're still having any issues, but I'm marking it solved for now. Quote Link to comment Share on other sites More sharing options...
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