rexmism Posted September 7, 2020 Posted September 7, 2020 Hello,My account was suspended today, I'm assuming based on other posts here for high server load. I apologize for this as I'm a newbie to this site and don't quite know what I'm doing and what the rules are. Could I please be unsuspended, and I'll make sure to fix what I'm doing. Thanks so much.a. rexmismb. johnnyc. rexmism.heliohost.org
wolstech Posted September 7, 2020 Posted September 7, 2020 Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache. If you need help figuring out why your site is causing such high load let us know and we can try to help. If the high load is simply because your site is getting a lot of traffic, you might want to consider purchasing a VPS instead. https://www.heliohost.org/vps/ VPS hosting gives you an entire virtual server to yourself, including no load limits, a dedicated IP address, and full root access.
rexmism Posted September 7, 2020 Author Posted September 7, 2020 Thank you very much. Is there somewhere I can see how much load I'm causing and how close the the limit it is?
wolstech Posted September 7, 2020 Posted September 7, 2020 (edited) Yes there is. https://johnny.heliohost.org:2083/frontend/paper_lantern/load/index.live.php If eiother number is at or near 100, you're likely to get suspended. Keep in mind that the numbers on the chart are an average of samples for the day shown, not a realtime current usage. Each day starts at midnight UTC (or 8PM EDT). Edited September 7, 2020 by wolstech Post for right server...
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