niemen Posted August 8, 2020 Posted August 8, 2020 Hello I have renewed my account from being suspended for "inactivity" and it is now working again. However, I am visiting the CPanel every few days and thus I do not understood why this has happened. Is it not counting as an "activity"? Best Regards Niemen Quote
wolstech Posted August 8, 2020 Posted August 8, 2020 What link are you using to log in? You need to use either https://heliohost.org/login/ or https://tommy.heliohost.org:2083/ (with nothing after the / ). Using other links, especially a cpanel link ending in .html, won't count. Quote
niemen Posted August 8, 2020 Author Posted August 8, 2020 I have indeed used https://tommy.heliohost.org:2083/cpsess6033593189/frontend/paper_lantern/load/index.live.phpin order to check my Account Load prior to that. So I guess that this problem will now disappear. Thank you. Quote
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