[Solved] labrecqv - my IP was blocked after I failed to connect to FTP

[labrecqv]

I was trying to connect to my ftp using the following instructions: https://www.helionet.org/index/topic/27646-cant-connect-to-johnny-ftp-using-filezilla/

 

but it didn't work and I got blocked.. I'll try to double-check that I got the right username and password, but I don't know how I can verify it, since I don't have to input username/pw when I connect to cPanel. I only use my credentials to connect to my Heliohost.org account, from which I then access my website's cPanel..

 

When I tried to connect to ftp, I used my Heliohost account credentials.. I would think that they're the same as the cPanel credentials. I'll try other things next time, and I hopefully won't get blocked again.

 

Thank you for you great services Heliohost

[wolstech]

Unblocked.

 

SFTP should be the same username and password as cpanel. Note that the username for SFTP is your actual username (NOT your email address).