souqwast Posted June 30, 2020 Posted June 30, 2020 Hello, My website have been queued for a long time and still not activated yet, and asked at Discord support and sohamb03 told me to open a topic because there is an issue at HH cache or something idk what is it. a. your HelioHost username : souqwastb. the server your account is on : rickyc. your HelioHost main domain : souqwasta.heliohost.org and souqwasta.com
Krydos Posted June 30, 2020 Posted June 30, 2020 Your site isn't queued, but it does have a 500 error. The leading cause of 500 errors is wrong permissions. Please make sure your php files have 644 permissions. A lot of the time FTP clients upload files with 664 permissions which results in 500 errors. Also we strongly recommend you don't use wordpress. It causes a lot of load, which could get your account suspended, and it is also very insecure, which means a hacker can easily gain access to your account and set up a phishing site on your domain or send spam emails, which would also result in your account being suspended. Literally any other software you could install on your account is better than wordpress.
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