pizzaria Posted June 7, 2020 Share Posted June 7, 2020 (edited) Hello!Dear admin, I'm trying to connect remotely and I got the same error: Failed to Connect to MySQL at pizzaria.heliohost.org:3306 with user pizzaria-3n Access denied for user 'pizzaria-3n'@'45.172.241.0'(using password: YES) I have already enabled my IP and "%" in cPanel (johnny.heliohost.org) and I got the same error. Edited June 7, 2020 by pizzaria Quote Link to comment Share on other sites More sharing options...
wolstech Posted June 7, 2020 Share Posted June 7, 2020 (edited) Did you assign the database user to the database? Also, you MUST use johnny.heliohost.org as the host name. MySQL does not support the user subdomains, so pizzaria.heliohost.org will not work in a database connection. Edited June 7, 2020 by wolstech Host name Quote Link to comment Share on other sites More sharing options...
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