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Posted (edited)

Hello!

Dear admin, I'm trying to connect remotely and I got the same error:

 
Failed to Connect to MySQL at pizzaria.heliohost.org:3306 with user pizzaria-3n
 
Access denied for user 'pizzaria-3n'@'45.172.241.0'
(using password: YES)

 

 

I have already enabled my IP and  "%" in cPanel (johnny.heliohost.org) and I got the same error.
 
:(

 

 

 

Edited by pizzaria
Posted (edited)

Did you assign the database user to the database?

 

Also, you MUST use johnny.heliohost.org as the host name. MySQL does not support the user subdomains, so pizzaria.heliohost.org will not work in a database connection.

Edited by wolstech
Host name

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