rtmeve Posted April 30, 2020 Share Posted April 30, 2020 Hi,Please re-activate my account with following details:Username- rt_meveServer - Jhonny ServerDomain - http://rtmeve.heliohost.org/ Quote Link to comment Share on other sites More sharing options...
flazepe Posted April 30, 2020 Share Posted April 30, 2020 That account does not seem to be archived nor suspended. Try clearing your cache. Quote Link to comment Share on other sites More sharing options...
rtmeve Posted April 30, 2020 Author Share Posted April 30, 2020 Tried both, but i'm unable to login nor access the host url, also can't reset password as well, it says to contact admin for more info. If you can, pls reset the password & email me back the credentials as i'm unable to do so. Thanks in advance. Quote Link to comment Share on other sites More sharing options...
Luigi123 Posted April 30, 2020 Share Posted April 30, 2020 Reset your password by following this link: https://johnny.heliohost.org:2083/resetpass?start=1 Your site is still up and running and I can see a coming soon message. Quote Link to comment Share on other sites More sharing options...
Luigi123 Posted April 30, 2020 Share Posted April 30, 2020 Also if you received other code in your email earlier, just ignore it cause I’m testing it and I don’t see any problem on my end. So it should work on your end as well. Quote Link to comment Share on other sites More sharing options...
Krydos Posted May 1, 2020 Share Posted May 1, 2020 You can't reset the password of an account while the account is suspended for inactivity. You must reactivate your account first. You probably tried signing in too quickly after reactivating. It can take a few minutes to reactivate if the load is high. Quote Link to comment Share on other sites More sharing options...
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