wfutan Posted April 30, 2020 Posted April 30, 2020 a. HelioHost username = wfutanb. the server your account is on = Tommyc. your HelioHost main domain = top.heliohost.org
Flaze Posted April 30, 2020 Posted April 30, 2020 You were suspended for having too many MySQL connections. I'm not sure how much is the maximum concurrent connection on Tommy (unlimited?) but please fix this issue ASAP. It could be due to your software not closing connections and kept on creating new ones. Unsuspended.
wfutan Posted April 30, 2020 Author Posted April 30, 2020 oh old problems still not going away even though already try to cleanup connections after each database job... thanks I will try other method to clean them up. when I can login again? just tried still can not (already clean cache too)
wfutan Posted April 30, 2020 Author Posted April 30, 2020 sorry I meant login to cPanel and phpmyadmin...
Luigi123 Posted April 30, 2020 Posted April 30, 2020 Looks like the script got broken and that’s why you still see suspended page and I can see it as well. You probably also can’t login as you said. Escalating to one of our root admins to get that fixed for you.
wolstech Posted April 30, 2020 Posted April 30, 2020 @Luigi: /tmp was full. Accounts will not unsuspend when tmp is full. This was also the cause of mysql being down for the past six hours. Unsuspended.
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