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Posted (edited)

I am on tommy the reason I think I got suspended was I set my default domain name to example.net as I was trying to fix a bug with my domain not working so I was going to change it until I got suspended. Before this my softaculus was not working and disconnecting me then my wordpress was erroring all over the place. My name is tommyshh

Edited by ylhshooterao
Posted

You're suspended for filling /tmp. Long story short, whatever software you are using is very broken. It's generating extremely large temp files with image magick and is not cleaning them up.

 

When /tmp fills, MySQL stops working and pretty much every site on the server goes down. Whatever is on your account caused almost 45 minutes of downtime for 2827 websites.

 

What do you plan to do to fix this, and can you guarantee this will not happen again?

Posted

Can I get a full reset of my account but stay on the tommy server as I think something on my user account was broken or something as nothing worked right and I was getting loading of errors?

Posted

Please check your email for an invite to create a new account.

 

Also, two things:

  • Your domain is broken because of CloudFlare. Remove that to get your domain working.
  • WordPress doesn't go over well here. Find another CMS for best results. WP is the #1 reason of just about every issue we see outside of intentional abuse. High load, hacked account, 500 errors, even accidental phishing bans if a hacker sets up phishing on a hacked WP install.

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