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Posted

Every time I try connecting to my tommy server it gives me this error

 

FATAL ERROR: Received unexpected end-of-file from SFTP server

 

Unsure why

Posted

Even you try following this step?:

 

SFTP host: tommy.heliohost.org

SFTP port: 1342

SFTP protocol: SFTP

SFTP logon type: Normal

SFTP Username: <same as cpanel>

SFTP password: <same as cpanel>

Posted

how difficult would it be to completely reset a website if thats possible ? without having to recreate an account and possible re-dono for tommy ?

Posted

It’s not impossible to reset it your account without having to deleted it and redo it again.

 

 

Um, could you post the log when you’re trying to connect?

Posted

I run into this error at work. It's not us, it's caused by either the device or the network you're using (work and school networks very often see this problem).

 

Solution is find a different device or internet connection, to use plain FTP on port 21 to connect instead.

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