[Solved] Forgot cpanel username

[atpray]

Is cpanel username same as my heliohost.org login username?

I cant login into cpanel using my username "atpray" and my password. I can login into cpanel via helicohost but the url ends with . html, so im a bit worried, other threads told to login via cpanel site(johnny.heliohost.org), but i dont remember my cpanel password

Thanks

[Seekier]

Complicated

[atpray]

My real problem is that my cpanel page ends with .html so im worried that my login doesn't count and i might be suspended, how i can i login to cpanel which ends with .php

[Seekier]

Clear your browser cache and reopen login page. It happen to me sometimes and that is how I solve mine

[wolstech]

The username is just atpray. Your last login date is today, so however you're logging in is working just fine.

 

The cpanel login form can be picky though. The most common cause of it not working is the use of certain characters in the password. Quotes and spaces in particular are known to cause issues.

[atpray]

Thanks :-)

[atpray]

Clearing cache didn't help, i guess its fine